Vulnerability Disclosure Program

Report a Security Vulnerability

At Intucate, maintaining a secure and trusted environment is a top priority.

If you discover any vulnerabilities or security issues related to our website, mobile application, or associated services, we encourage responsible disclosure.

How to Report:

  • Send a detailed email to support@intucate.com with:
    • A clear description of the vulnerability
    • Steps to reproduce the issue
    • Screenshots or screen recordings, if possible
    • Potential impact or severity assessment

Our Commitment:

  • We will acknowledge receipt of your report within 1 week.
  • We will review the issue thoroughly and take necessary corrective action.

Important Guidelines:

  • Avoid exploiting or misusing the vulnerability.
  • Do not publicly disclose information about the vulnerability without prior written consent from Intucate.
  • Follow all applicable Indian laws, including:
    • Information Technology Act, 2000 (as amended)
    • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
    • Digital Personal Data Protection Act, 2023

Unauthorised access, exploitation, or misuse may lead to legal action under Indian law.

We appreciate your responsible contribution towards a safer learning environment!

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